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What Our Clients & Partners Say...

What Our Clients Are Saying

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“I was nervous starting the home buying process as this was my first home. Crystal and her team were there to help ease the worry and walk me through every step of the way. I highly recommend them to anyone considering purchasing a home.”
-Jordan Gray


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“I’d found the home I wanted and needed to act fast! I’d been trying to work with another lender for a preapproval letter for over 3 weeks and couldn’t get returned phone calls or emails… At this point I was frustrated. Crystal Miller was recommended to me on a Saturday. She took my first phone call on that Saturday and by the evening that same day I had everything I needed for my preapproval and could accept the offer on the home I wanted. From there she took care of most everything directly with my realtor. As a first time home buyer Crystal helped me walk through all of the details. Her team was quick and easy to work with. she was open to communicating by phone, email, or text which was great! I couldn’t have asked for a better first time experience!”
-Carri Brobst


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“Crystal was amazing! She kept us to date and worked diligently to complete the mortgage process. I would highly recommend her to anyone who is looking for a mortgage.”
-Duane Knoll


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“I recently promoted within my company and had to make a quick and unexpected move across the state. In a hurry I initially reached out to one of the big commercial lenders you always see on TV late at night. It soon became obvious the big company saving and low low low rates were not all they were portrayed to be. That’s when my realtor set me up with Primary Residential Mortgage. My loan specialist, Crystal Miller, made the process easy from start to finish. She was honest, out-going, and worked around my schedule. I have purchased 5 homes in the past 10 years and this was by far the most streamlined home buying experience I’ve had. I could not have asked for a better loan specialist or company to get my family into our next home.”
-Patrick Harnish – Kansas


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“Crystal was AMAZING through the whole buying process… we spent a lot of time corresponding by emails and phone calls due to our respective locations and she was always quick with a response. If she didn’t have an answer to my question(s) she was honest and got back with me as soon as she could, even if it meant working after business hours. I would work with Crystal again!”
-Angie Neufeld


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“I would like to take this opportunity to not only give a big Thank you to Crystal Miller with Primary Residential Mortgage,Inc.of Hutchinson,Kansas but to also let others know that if they are either in the market for a new home or possibly a refinancing restructuring of an existing mortgage loan they need to look no further than to Crystal Miller. I recently recently had the opportunity to work with Crystal on some of my own mortgage needs and it was one of the most pl…easant major financial experiences that I have ever had with a lender. Crystal handled my deal in a very professional and swift amount of time and I learned very quickly she is dedicated to doing what is in the best interest for the clients she serves she took the time and explained every step of the process and she stayed in contact with me through either e-mails texts or voice messages and of course phone calls too I never once had to call her and ask where we were at in the process and that in itself speaks volumes about.”
-Bill Watts


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“My husband and I were first time homebuyers and had no clue where to even begin with the loan process. One of our close friends recommended Crystal to us and assured us she is the best; he was right! Crystal was there for us every step of the way on our home buying journey, she is very knowledgable and supportive. We were blown away by her dedication and can do attitude, she went above and beyond to help us get exactly what we needed. We look forward to working with Crystal again in the future, and will be referring her to all our friends and family!”
-Logan & Bailey Stoss


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“Crystal’s communication, understanding and knowledge of the process is outstanding, she makes an ardous process easy and kept us on track, something that we desperately needed during our move.”
-Scott Richards


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“Crystal has always explained things very well. She will go over it and over it if you are having trouble understanding any part of the loan process. We looked to Crystal to provide us with honest and reliable information and was not disappointed. Our process took londer that normal, and Crystal was on top of her game keeping us informed and ready to go. She will br our first choice if we ever decided to buy another home or recommend someone!”
-Sierra Michelstetter

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